Our goal with Site Assistant and Monitor is just to keep the machines registered with PlanetLab up and running PlanetLab software. This gives the researchers who use PlanetLab access to the resources at sites across the world.

One of the first steps we're taking to help with this is the Site Assistant service, called Monitor. As it runs, it follows a specific set of policies. These policies are explained in detail on the following pages, but in summary, the basic ideas are below.

Please note that things will escallate from week to week only if no one responds. We will work with you. These are the only steps we can take if there's no communication.

Sites

• Week one, email the Technical Contact about the problem we see and suggest how to correct it.
• Week two, email a similar message to the Technical Contact and PI, and disable slice creation.
• Week three, email the Technical Contact, PI, and Slice users, and disable all slices on PlanetLab.
• Ever after, send periodic emails in case anyone is listening...

MetaSites

• Week one, email the Technical Contact about the problem we see and suggest how to correct it.
• Week two, email the Technical Contact, PI, and reduce max_slices to the fraction of running sites.
• Ever after, send periodic emails in case anyone is listening.
• When a MetaSite has less than 25% of its sites running, disable all slices running on PlanetLab.